Contact Us:

There are several convenient ways to place an order, by phone, by email or on our website. Use the one that best suits your needs:

General Ordering Guidelines:

• Minimum order is $40.00 USD
• Effort will be made to fulfill same-day shipments received by 11 am EST
• Orders placed after 11 am EST will be shipped the following day
• Effective May 1^st, 2024, a 3% surcharge will be added to all credit card purchases
• LAMPIRE accepts VISA, Mastercard, and American Express (no debit cards)
• Rush orders after deadline may incur a $55 fee
• Payment terms: Net 30 days (domestic)
• Prices subject to change
• Returns require prior written authorization
• Invoices sent upon shipment

Information Required to Place an Order:

• Contact Name
• Phone Number
• Bill To and Ship To Address
• Catalog Number and Description
• Quantity and Volume
• PO# or Credit Card Info
• Shipping Carrier + Account #
• Special Instructions

Shipping:

• Ships globally (US, UK, EU, Asia)
• Use your own carrier: FedEx, UPS, DHL, etc.
• Freight billed to your account or added to invoice
• $20 surcharge if no carrier provided
• Box/Ice fees vary
• Dry ice and gel packs used as needed
• Temperature-controlled shipping available
• International orders ship Ex-Works

Catalog Product “Standard” Storage Conditions:

All products should be stored at the recommended temperature on the label or datasheet.

• Whole Blood: 2–8°C
• Washed Cells: 2–8°C
• Plasma/Serum: ≤ -10°C
• Immunoglobulins: ≤ -10°C
• BSA Lyophilized: Ambient
• BSA Liquid: 2–8°C
• Cell Culture Bags: Ambient

If unsure, contact support at 215-795-2838 or lampire@lampire.com before ordering.

Anticoagulant Offerings:

• ACD / ACD-A
• Alsevers Solution
• CPD / CPDA-1
• Na Citrate
• K2EDTA / K3EDTA / Na2EDTA
• Li Heparin / Na Heparin
• Potassium Oxalate
• Sodium Fluoride
• Custom formulations available

See Anticoagulant Guide for ratios and compositions.

General Terms and Conditions of Sale:

1. All goods comply with applicable laws and regulations
2. Force majeure conditions apply
3. Prices may change at LAMPIRE’s discretion
4. Accepted payments: credit card, ACH, wire, check
5. Goods warranted to meet specifications
6. Contract binding on both parties
7. Entire agreement clause applies
8. No infringement warranties
9. 10-day acceptance window
10. Defective goods replaced or refunded
11. No liability for indirect damages
12. Changes must be in writing
13. Governed by Pennsylvania law

Revised April 2024